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          F&Q

          1. What is the 60-Day Wear Test Guarantee?
          We believe 100% in the quality and comfort of our products. That’s why we offer a 60-Day Wear Test Guarantee, allowing you to test the shoes and decide for yourself if they meet your expectations.

          2. Why Should We Take Care of Our Feet?
          The feet are the foundation of the entire human body. They support your body from the ground up, ensuring balance, mobility, and overall health. Taking care of them is essential for maintaining your well-being.

          3. What is the Plantar Fascia?
          The plantar fascia is a long band of muscle tissue and ligaments that stretches from your heel bone to the front of your foot. It supports the arch and bone structure of the foot. When it becomes inflamed, it can cause conditions like Plantar Fasciitis and heel pain.

          4. Who Should Wear Orthopedic Shoes?
          Orthopedic shoes are designed to help align the feet and reduce stress on areas of the foot that may be affected by conditions such as collapsed arches, arthritic joints, or diabetic ulcers and calluses.

          5. Can Normal People Wear Orthopedic Shoes?
          Yes, orthopedic shoes can be worn by people of all ages. They are also popular among those without foot problems, as they are specifically designed to support the foot, ankle, and leg structure, while strengthening important muscles.

          6. What Happens If I Order the Wrong Size?
          Don’t worry, it happens! If you order the wrong size, simply send it back to us, and we’ll ship the correct size to you at no extra cost.

          What is neoprene?

          Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

          Why does StrideOn use neoprene in its products?

          We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

          Is neoprene waterproof?

          Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

          Is neoprene easy to clean?

          Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

          Does neoprene provide padding or protection for my belongings?

          Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

          How does neoprene feel to the touch / against my skin?

          Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

          Do StrideOn shoes with neoprene or other materials provide arch support?

          Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

          Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

          Our story

          PEAKER creates lightweight, protective work boots built for hardworking professionals. Combining steel toe safety, waterproof durability, and all-day comfort, we help you stay protected and comfortable on every job.

          Company Info

          Contact Us

          PEAKER Footwear Inc. United States Business OfficeSalt Lake City, UT, USA Customer Service Department 📧 support@peakerfootwear.com

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